Home ›

Why customer service sucks

Posted November 23rd, 2007 by Anonymous

This NPR story talks about customer service on Black Friday and on every day -- and how technology is making it worse, not better.

Bookmark/Search this post with:
  • Delicious
  • Digg
  • StumbleUpon
  • Propeller
  • Reddit
  • Facebook
  • Google
  • Yahoo

Post new comment

The content of this field is kept private and will not be shown publicly.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Allowed HTML tags: <a> <em> <strong> <cite> <code> <ul> <ol> <li> <dl> <dt> <dd>
  • Lines and paragraphs break automatically.

More information about formatting options

CAPTCHA
This question is used to make sure you are a human visitor and to prevent spam submissions.
Image CAPTCHA
Copy the characters (respecting upper/lower case) from the image.